📬 Outlook Forwarding Setup

Automatically forward subscription emails from Outlook.com or Microsoft 365

1

Access Outlook Settings

  1. Go to Outlook.com and sign in
  2. Click the ⚙️ gear icon in the top right
  3. Click View all Outlook settings at the bottom
2

Create an Inbox Rule

  1. Go to Mail → Rules
  2. Click Add new rule
  3. Name your rule: Forward to Duely
  4. Under "Add a condition", select conditions:

Recommended conditions:

• "Subject or body includes" → subscription, renewal, receipt, billing, invoice

• OR "From" → add specific sender domains like netflix.com, spotify.com

  1. Under "Add an action", select Forward to
  2. Enter your Duely forwarding email:
    your-unique-id@inbound.getduely.app
  3. Click Save
3

Example Rule Setup

Here's how to set up a comprehensive subscription forwarding rule:

Rule Name: Forward Subscriptions to Duely

Conditions (select "Add another condition" to add multiple):

  • Subject includes: subscription
  • Subject includes: renewal
  • Subject includes: receipt
  • Subject includes: billing
  • Subject includes: payment confirmed

Actions:

  • Forward to: your-unique-id@inbound.getduely.app

⚠️ Important: Outlook rules with multiple conditions use AND logic by default. Create separate rules for each condition, or use "any" matching if available.

1

Open Rules Manager

  1. Open Outlook desktop application
  2. Go to File → Manage Rules & Alerts
  3. Click New Rule...
2

Create the Rule

  1. Select "Apply rule on messages I receive"
  2. Click Next
  3. Check "with specific words in the subject or body"
  4. Click on "specific words" and add:
    • subscription
    • renewal
    • receipt
    • billing
    • invoice
  5. Click Next
3

Set Forward Action

  1. Check "forward it to people or public group"
  2. Click on "people or public group"
  3. Enter your Duely forwarding email:
    your-unique-id@inbound.getduely.app
  4. Click OK → Next
  5. Add any exceptions if needed, then click Next
  6. Name the rule and click Finish
💡

Pro Tips for Outlook

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